Quality
Catalyst Engineering Ltd aims to provide defect-free products and services to its Clients on time, and within budget.
Catalyst Engineering’s purpose, from a quality perspective, is to be recognised as market leaders in the products and services it offers to its Clients.The business holds a strong reputation in the market place for high quality products and the activities of the business work to preserve and enhance this reputation.
Catalyst Engineering recognises both the need for a high quality product to sustain its position in the market place and to run its operations in a quality controlled manner to ensure repeatability of its high quality fabrication and installation services.
Catalyst Engineering Ltd has a continuing commitment to:
• Ensuring that the client needs and expectations are determined and fulfilled with the aim of achieving total customer satisfaction each and every time
• Ensuring that our products and services are of the highest quality, fit for purpose, ‘snag-free’ and delivered when promised
• Communicating throughout the organisation its quality objectives and the importance of meeting client needs and requirements
• Maintaining the Quality Policy Statement and its objectives
• Conducting Management Reviews of the effectiveness of the implementation of the Quality Management System
